1. scope of application
The following terms and conditions apply to all orders placed via our online shop.
2. contracting party, conclusion of contract
The purchase contract is concluded with Wild Heart Free Soul / Beyza Özler.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping basket without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping basket by clicking on the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
3. contract language, contract text storage
The language available for the conclusion of the contract is English.We save the text of the contract and send you the order data and our GTC by e-mail. For security reasons, the contract text is no longer accessible via the Internet.
4. delivery conditions
Shipping costs are added to the stated product prices. You can find out more about the shipping costs in the offers.You can pick up your order at Beyza's Temple, Sredzkistraße 44 , 10435 Berlin, Germany during the opening hours stated below: You can pick up your order in our Berlin Store during the official opening hours. Please give is notice 2 days ahead.
We do not deliver to packing stations.
5. payment
The following payment methods are generally available in our shop:Prepayment
If you choose payment in advance, we will provide you with our bank details in a separate e-mail and deliver the goods after receipt of payment.
Credit card
When you place your order, you also send us your credit card details.
After your legitimation as a legitimate cardholder, we will request your credit card company to initiate the payment transaction immediately after the order. The payment transaction is automatically carried out by the credit card company and your card is charged.
PayPal Express
During the ordering process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or register first, legitimise yourself with your access data and confirm the payment instruction to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.
6. retention of title
The goods remain our property until full payment has been made.7. transport damage
If goods are delivered with obvious transport damage, please complain about such faults to the delivery agent as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.8 Warranty and guarantees
Unless expressly agreed otherwise below, the statutory law on liability for defects shall apply.The limitation period for claims for defects in used goods is one year from delivery of the goods.
The above restrictions and shortening of time limits shall not apply to claims based on damage caused by us, our legal representatives or vicarious agents
in the event of injury to life, limb or health,
in the event of intentional or grossly negligent breach of duty as well as fraudulent intent,
in the event of a breach of essential contractual obligations, the fulfilment of which is a prerequisite for the proper performance of the contract and compliance with which the contractual partner may regularly rely on (cardinal obligations).
within the framework of a guarantee promise, insofar as agreed or
insofar as the scope of application of the Product Liability Act is opened.
Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.
9. liability
For claims based on damage caused by us, our legal representatives or vicarious agents, we shall always be liable without limitationin the event of injury to life, limb or health,
in the event of intentional or grossly negligent breach of duty,
in the case of guarantee promises, insofar as agreed, or
insofar as the scope of application of the Product Liability Act is opened.
In the event of a breach of material contractual obligations, the fulfilment of which is a prerequisite for the proper performance of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.
10. dispute resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find here https://ec.europa.eu/consumers/odr/.We are willing to participate in an out-of-court arbitration procedure before a consumer arbitration board.
The General Consumer Arbitration Board of the Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de is responsible.