1. Scope of Application
The following General Terms and Conditions (GTC) apply to all orders placed through our online shop.
2. Contracting Party, Conclusion of Contract
The purchase contract is concluded with Wild Heart Free Soul, Beyza Özler.
By placing products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive another confirmation by e-mail.
3. Contract Language, Storage of Contract Text
The language available for the conclusion of the contract is English.We store the contract text and send you the order data and our GTC by e-mail. For security reasons, the contract text is no longer accessible via the Internet.
4. Delivery Conditions
In addition to the stated product prices, shipping costs will be added. You can find more information about the amount of shipping costs with the offers.You can pick up your order at the Wild Heart Free Soul showroom, Kastanienallee 55, 10119 Berlin, Germany. Please note our opening hours and give us 2 days' notice. We do not deliver to packing stations.
5. Payment
The following payment methods are generally available in our shop:
Advance payment
If you choose the advance payment method, we will provide you with our bank details in a separate e-mail and deliver the goods after receipt of payment.
Credit card
By submitting your order, you simultaneously transmit your credit card details to us.
After your legitimation as a legitimate cardholder, we will ask your credit card company to initiate the payment transaction immediately after the order. The payment transaction is automatically carried out by the credit card company and your card is debited.
PayPal Express
During the order process, you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or register first, legitimize yourself with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction.
6. Retention of Title
The goods remain our property until full payment has been made.7. Transport Damage
If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and please contact us immediately. The failure to make a complaint or contact us has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, it helps us to assert our own claims against the carrier or the transport insurance.8. Warranty and Guarantees
Unless expressly agreed otherwise below, the statutory liability for defects applies.The limitation period for claims for defects for used goods is one year from the delivery of the goods.
The above limitations and shortening of deadlines do not apply to claims due to damage caused by us, our legal representatives or vicarious agents
in case of injury to life, body or health,
in case of intentional or grossly negligent breach of duty as well as malice,
in case of breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations)
within the scope of a guarantee promise, if agreed or
insofar as the scope of the Product Liability Act is opened.
Information on any applicable additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.
9. Liability
We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agentsin case of injury to life, body or health,
in case of intentional or grossly negligent breach of duty,
in case of guarantee promises, if agreed, or
insofar as the scope of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which the contractual partner may regularly rely (cardinal obligations), due to slight negligence on our part, on the part of our legal representatives or vicarious agents, liability is limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.
10. Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here: https://ec.europa.eu/consumers/odr/.We are prepared to participate in an out-of-court arbitration procedure before a consumer arbitration board.
The General Consumer Arbitration Board of the Zentrum für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de, is responsible.