Shipping Costs by Region & Value
We ship worldwide with DHL – reliable, insured, and trackable.
| Region | Shipping costs up to … | Shipping costs from … |
|---|---|---|
| Germany | €6.50 (up to €100) | from €100: free |
| EU | €15 (up to €250) | from €250: free |
| Switzerland, UK, Norway, Iceland & rest of Europe | €35 | no free shipping |
| USA, Canada & Rest of the World | €150 | no free shipping |
✨ For small orders like cushion covers, we offer cheaper shipping options (goods post) upon request. Write to us before purchasing, and we'll find the right solution.
Delivery Times
We process every order within 48 hours (Mon–Fri).
Once your package leaves our showroom in Berlin, the following applies:
-
Germany: 2–4 business days
-
EU: usually 5–10 business days (rarely longer if customs clearance is necessary)
-
International: usually 2–3 weeks (occasionally up to 5 weeks)
👉 If your order contains multiple items with different delivery times, we will ship everything together – so that your package arrives complete.
Express Shipping
Need your item faster? No problem.
Write to us in advance at selam@wildheartfreesoul.com and we will check for an express solution.
Self-collection in Berlin
Do you live in Berlin or are you nearby?
Then you are welcome to pick up your order personally at our showroom. This way you save shipping costs – and we look forward to seeing you.
📍 Address:
Wild Heart Free Soul
Kastanienallee 55
10119 Berlin
As soon as your item is ready for collection, we will inform you by email.
Notes on Customs & Taxes
For orders outside the EU, import duties, taxes, or customs fees may apply. These costs are the responsibility of the buyers and are not included in the purchase price. We are happy to help you with all the necessary information to make the process as smooth as possible.
Shipped with love
Each item is hand-picked, carefully packaged, and insured for its journey to you. This way, your unique piece arrives safely – ready to become part of your home.