Shipping costs by region & value of goods
We ship worldwide with DHL – reliable, insured, and trackable.
| region | Shipping costs up to … | Shipping costs from … |
|---|---|---|
| Germany | 6.50 € (up to 100 €) | from 100 €: free |
| EU | 15 € (up to 250 €) | from 250 €: free |
| Switzerland, UK, Norway, Iceland & rest of Europe | 35 € | no free shipping |
| USA, Canada & Rest of the World | 150 € | no free shipping |
✨ For small orders like pillowcases, we offer cheaper shipping options (goods mail) upon request. Contact us before purchasing, and we'll find a suitable solution.
Delivery times
We process every order within 48 hours (Mon-Fri) .
As soon as your package leaves our showroom in Berlin, the following applies:
-
Germany: 2–4 working days
-
EU: usually 5–10 working days (rarely longer if customs clearance is necessary)
-
International: usually 2–3 weeks (occasionally up to 5 weeks)
👉 If your order contains several items with different delivery times, we will ship everything together – so that your package arrives complete.
Express shipping
Need your piece faster? No problem.
Write to us in advance at selam@wildheartfreesoul.com and we will consider an express solution.
Self-pickup in Berlin
Do you live in Berlin or nearby?
Then you're welcome to pick up your order in person from our showroom. This way, you'll save on shipping costs – and we look forward to seeing you.
📍 Address:
Wild Heart Free Soul
Kastanienallee 55
10119 Berlin
As soon as your item is ready for collection, we will inform you by email.
Information on customs and taxes
Orders outside the EU may be subject to import duties, taxes, or customs fees. These costs are the responsibility of the buyer and are not included in the purchase price. We're happy to provide you with all the necessary information to make the process as smooth as possible.
Sent with love
Each piece is hand-picked, carefully packaged, and insured for its journey to you. This ensures your unique piece arrives safely – ready to become part of your home.